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Safer Skies Do Not Mean Decreased Vigilance

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While airlines in developed countries have suffered from fewer and fewer disasters in recent years, just one disaster can have devastating consequences for a company, its brand and its reputation. That's why Kenneth Quinn, co-leader of Pillsbury's Aviation, Aerospace & Transportation practice, advises airlines to create well-developed disaster management plans to address fast-moving emergencies and better reach out to victims, consumers, the news media and government regulators.
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