Media Coverage
Source: Bloomberg BNA
Media Coverage
05.04.15
Partner Jim Rishwain writes: “I am often asked about my vision for our future: about how big a law firm like Pillsbury needs to be, and how that growth is achieved and managed. There are firms that target a particular size and scope—hiring and merging until they reach those (usually) global parameters. Such an approach can lead to success, but it is not an approach compatible with the culture of our law firm.
“At Pillsbury, our challenge is to determine how big we need to be in order to anticipate and meet client needs — while maintaining the highest performance standards and remaining sensitive to the macro trends that drive global markets. As such, we make no distinction between strategies based on global reach and success models based on blue-chip reputations in specific areas. Pillsbury’s growth integrates both strategies: If there is reason to expand, we expand, aiming to provide superlative service wherever we do so.”
“When our clients talk about cost-efficiencies, we listen. Case in point is our Nashville Operations Center, which is growing with new hires who provide high-quality delivery of high-volume services. Nashville exemplifies our firm-wide commitment to client service, not just as a vague promise, but as a covenant. We make the following guarantees: We will anticipate future needs. We will track budgets and deliverables even when we’re not requested to do so. We will not just solve problems — we will propose steps to ensure those problems do not recur. And we will apprise clients of new business growth opportunities. This covenant is at the very foundation of our firm’s growth now and in the future.” Click here to read the full article.