Facilities Management

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Pillsbury’s Global Sourcing & Technology Transactions team is world renowned for designing and negotiating facilities management transactions involving millions of square feet for clients across industries.

Our Global Sourcing lawyers have structured dozens of facilities management transactions for clients like GlaxoSmithKline, Honeywell, Royal Bank of Canada and United Health Group. Many of these transactions have involved portfolios with 10 to 20 million square feet and a wide range of requirements across manufacturing, oﬃce, clinical and mission-critical data centers, corporate headquarters and thousands of retail locations. This experience enables our team of consultants and lawyers to ensure that clients achieve ﬂexibility, service improvement and cost-savings — the three critical beneﬁts sought when pursuing facilities outsourcing arrangements.

The process we employ is supported by proprietary tools and templates that cover every phase of the sourcing life cycle: from initial data collection through draft contracts and relationship management. These tools help us to focus the client and supplier on what is most important to our client and substantially reduce design and contracting costs and the overall timeline.

Pillsbury’s Global Sourcing & Technology Transactions team assists clients in several ways to achieve their facilities management outsourcing goals, including:

Selecting the Right Supplier

We have worked extensively with all of the leading facilities management suppliers, which positions us well to match each client’s specific requirements to the supplier best able to provide those services.

Managing Risk

We negotiate deals that shift operational delivery and cost management risks to the supplier and align incentives with our clients’ objectives.

Planning for Changes to End-User Requirements

Our lawyers structure facilities management transactions that allow for the evolution of client requirements and best practices.

Securing Access to the Right Technology

We focus on suppliers’ technology solutions to ensure our clients receive useful, real-time data that contributes to decision-making rather than merely tracking what has been done.

The effectiveness of our approach is evident in how often clients ask us to lead not only new outsourcings, but also second- and third-generation renewals and re-competitions.

Representative Experience

Advised a leading banking and investment ﬁrm in a global facilities management outsourcing transaction involving over $100 million per year in services in all regions in which it operates (Americas, EMEA and APAC).
Advised a leading banking and investment ﬁrm on a global facilities management outsourcing transaction that involves over $100 million per year in services in all regions in which it operates.
Helped Inova Health Care Services close a facilities management transaction with ABM Healthcare Support Services Inc. covering facilities management services for critical facilities and negotiated new performance standards.

Brought in to assist a pharmaceutical company with a transaction to sell one of its facilities in Italy. The sale required continued operational support from the client during the transition period.

Represented an international bank that supports economic and social development in Latin America and the Caribbean in the outsourcing of its IT and applications development and maintenance functions.

Advised a FTSE 100 company in drafting and negotiating global master services agreements and local enabling agreements with three service providers for security services, hard facilities management and soft facilities management.

Advised a global travel company with more than 2,500 locations on the full scope outsourcing of all corporate real estate functions in North America and Europe.

Negotiated a ﬁve-year agreement for facilities management and project management of approximately 20 million square feet for a diversiﬁed manufacturing company.

Assisted a Fortune 100 technology company in developing an RFP and contract structure for outsourcing project management for tenant ﬁt-out projects and facilities management for leased facilities worldwide.

Practice Area Highlights

Chambers UK and Chambers USA repeatedly recognize Pillsbury’s Outsourcing, Information Technology as among the best globally, and The Legal 500 named Pillsbury as a leader in sourcing.
International Association of Outsourcing Professionals selected Pillsbury as among the “World’s Best Outsourcing Advisors,” and in 2019 the firm was selected to its “Best of the World’s Best Outsourcing Advisors” list.
Pillsbury partners made BTI’s 2016 Client Service All-Star List for Global Sourcing.

Recipient of the European Outsourcing Association’s award for the Best MultiSourcing Project of the Year for a project that streamlined a client’s global supplier base from 300 to three.

Touted for having “strategy and structure that really facilitates transactions in this space ... and the capacity and resources to deliver on complex transactions” in Chambers USA client quote.

Resources

Facilities Management

Pillsbury’s Global Sourcing & Technology Transactions team is world renowned for designing and negotiating facilities management transactions involving millions of square feet for clients across industries.

Representative Experience

Practice Area Highlights

Resources

Tool Kit

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Brochure

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Case Study

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