Blog Post 01.30.19
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Contacts
Pillsbury tracks developments related to the Telephone Consumer Protection Act (TCPA), enabling us to proactively advise clients on new developments. If claims are made, we offer decades of experience in class action litigation and dispute resolution.
The TCPA attempts to curb the intrusive nature of certain previously unrestricted telemarketing calls, which include texts, without the requisite consent. The rapidly expanding market for electronic communication (smart phones, email, etc.) has opened up new opportunities for digital marketers that were not conceived of when the TCPA was originally drafted. According to one study, this has resulted in an epidemic of TCPA lawsuits which has quietly grown from five cases in 2002 to 4,392 lawsuits being filed in 2017 (WebRecon).
Faced with a skyrocketing number of nationwide consumer class actions, TCPA counsel must be conversant in both class action practices and the communications industry. Pillsbury has a robust and thriving consumer class action defense and related compliance counseling practices. We represent clients across industries to defend against class action claims; respond to demand letters contending violations of the TCPA; file petitions with the FCC seeking guidance and clarification; identify and remedy compliance issues and minimize litigation exposure; and develop policies and procedures for text messaging programs.
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Compliance Counseling - Covered calls include calls to provide information about a customer’s account/relationship with the sender; debt collection; and marketing.
FCC Petitions
Additional Class Actions