Duty of Care: The Coronavirus and The Law

Restaurants owe a ‘duty of care’ to their customers, ensuring their safety. If owners fail to live up to these duties, they may face a claim for compensation from customers. There are also legal requirements for restaurants to maintain employees’ health and safety, ensuring good hygiene in the restaurant and making sure working practices do not put employees at risk. Restaurants should ensure sick policies do not encourage staff members to come to work if they are not well. In addition, the policy suggests that the restaurant and staff stay up-to- date on government and the Advisory, Conciliation and Arbitration Service’s (ACAS) advice.

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