Representative Experience

  • Represented leading health insurance company in connection with a critical business process outsourcing transaction involving claims; data, provider and infrastructure operations; payment integrity; contact center; Medicare; and pharmacy services.
  • Advised the City of Minneapolis regarding large-scale potential outsourcing of all major infrastructure and application support functions, developed delivery and sourcing strategies, and handled RFP preparation and competitive procurement down-selection process.
  • Advised connectivity solutions company on global outsourcing transactions for infrastructure, network, service desk, applications and security, including strategy, suppliers, organizational change management and service integration.

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  • Represented major financial institution in negotiating and structuring the terms of a strategic deal to move to cloud-based support for several key infrastructure support areas.
  • Advised Noble Agri on data privacy/security and negotiating hosting and infrastructure outsourcing transaction for IT support in Barcelona, new enterprise software agreement with EKA Software and renegotiating several telecom agreements.
  • Assisted food and beverage distribution sector client in renegotiating its primary strategic IT infrastructure relationship to streamline its delivery model and reduce operating costs.
  • Advised multinational corporate client on the restructuring of its 17-year-old enterprise IT infrastructure outsourcing services agreement and restructured its license for the software used by the divested businesses.

Practice Area Highlights

  • Chambers UK and Chambers USA repeatedly recognizes Pillsbury’s Outsourcing, Information Technology as among the best globally, and The Legal 500 U.S. named Pillsbury as a leader in sourcing.
  • International Association of Outsourcing Professionals has selected Pillsbury as among the “World’s Best Outsourcing Advisors”
  • Recipient of the European Outsourcing Association’s award for the Best MultiSourcing Project of the Year for a project that streamlined a client’s global supplier base from 300 to three.

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  • Touted for having “strategy and structure that really facilitates transactions in this space ... and the capacity and resources to deliver on complex transactions” in Chambers USA client quote.