Press Release 05.01.25
Anna Silbey
Consulting Manager
Consulting Manager, Boston & Washington, DC
T: +1.857.323.5420
T: +1.202.663.8000
Always thoroughly prepared, her attention to detail and ability to dissect the most complex issues are top-notch. Her grasp of business implications beyond the immediate scope of what we were resolving was also impressive.
Anna Silbey is a consulting manager in Pillsbury’s Global Sourcing & Technology Transactions practice with over 20 years of experience negotiating, implementing and managing strategic IT outsourcing and enterprise technology agreements and supplier relationships.
Anna excels at IT vendor management, helping clients ensure that contract requirements are accurately implemented and contractual obligations are met and maintained throughout the lifecycle of an agreement. She provides guidance on managing outsourcing suppliers and agreements including developing repeatable processes and reinforcing vendor management best practices.
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She advises on the business, operational, financial and governance aspects of outsourcing supplier management, including post-signing hypercare support, contract implementation, change order processes, vendor pricing and rate card review, invoice validation and complex financial modeling to support client decision-making. She also assists with software vendor and licensing issues that arise in connection with broader enterprise technology relationships.
Skilled in vendor management, performance management, financial management and analysis, Anna has extensive experience negotiating with and managing some of the leading strategic IT outsourcing suppliers in the industry.
Prior to joining Pillsbury, she worked in IT as Vice President Director of IT Vendor Management at State Street Bank & Trust, Operations Manager at Investors Bank & Trust and Relationship Manager in Outsourcing Management at John Hancock Financial Services, Inc.
Anna is not a lawyer.
Professional Highlights
- Established centers of excellence in IT vendor management for large and complex strategic outsourcing agreements in the financial services sector, implementing policies, processes and procedures for key vendor management elements, including financial management, service level management, contract changes and dispute resolution.
- Led enterprise software asset management functions, including governance of major software vendor relationships, licensing compliance, enterprise agreement renewals and audit-related matters.
- Negotiated and managed complex strategic IT outsourcing supplier relationships, drawing on deep experience with infrastructure environments and related services.
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- Recognized as a trusted and ethical business partner who helps organizations identify synergies and drive significant savings in support of business goals through mature vendor management processes.
Education
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B.A., History and Literature, University of Vermont, 1995