Always thoroughly prepared, her attention to detail and ability to dissect the most complex issues are top-notch. Her grasp of business implications beyond the immediate scope of what we were resolving was also impressive.
Anna Silbey is a consulting manager in Pillsbury’s Global Sourcing & Technology Transactions practice with 20 years of experience negotiating and managing strategic IT outsourcing agreements and suppliers.
Anna excels in effective IT vendor management, ensuring the accurate implementation of contract requirements, meeting and maintaining of contractual obligations throughout the lifecycle of an agreement. She has provided guidance on managing outsourcing suppliers and agreements—specifically, regarding repeatable processes and the reinforcement of established best practices. Skilled in vendor management, performance, and financial management and analysis, Anna has extensive experience negotiating with and managing some of the leading strategic IT outsourcing suppliers in the industry. Anna is not a lawyer.
Professional Highlights
- Prior to joining Pillsbury, Anna worked in IT as Vice President Director of IT Vendor Management at State Street Bank & Trust, Operations Manager at Investors Bank & Trust, and Relationship Manager in Outsourcing Management at John Hancock Financial Services, Inc.
- Established centers of excellence in IT vendor management for large and complex strategic outsourcing agreements in the Financial Services sector. She successfully implemented policy, process, and procedures for key vendor management elements such as: Financial management, service level management, contract changes, and dispute resolution.
- Skilled contract and commercial negotiator with experience and knowledge of infrastructure environment and related services. Recognized as a trusted and ethical business partner who derives synergies and significant savings in support of organizational goals through mature processes.
Education
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B.A., History and Literature, University of Vermont, 1995