Representative Experience

Negotiated a nine-year, roughly $100 million master services agreement for client insurance company with a consultancy services company to take over certain IT functions previously managed by our client.


Assisted public utility client on four ITOs and BPOs involving the transition and support of a new ERP system, RFP preparation, supplier solutions, proposal evaluation, BAFO preparation and contract package negotiation.


Provided advice and handled negotiations for a world-leading educational institution regarding a series of strategic transactions with IBM involving Watson, smart campuses, and IT outsourcings.

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  • Packaged Application Implementation
    • Represented a private nonprofit educational testing and assessment organization in the negotiation of a payroll outsourcing agreement for the support of all of the client's employees and subcontractors (around 8,000 persons).
  • Software Licensing and SaaS Agreements
    • Advised a western state on IT outsourcing a core ERP system on a shared infrastructure, and the potential outsourcing of systems development, implementation and maintenance for camera systems.
    • Advised a diversified international manufacturing company on the negotiation of several master agreements against various Tier 1 providers as part of a large, multi-supplier enterprise computing initiative.
  • Hardware Acquisition and Leasing
    • Advised a global leader in the beverage industry in the evaluation and negotiation of a global procurement outsourcing transaction involving more than a billion dollars of annual expenditure.

Practice Area Highlights

Chambers UK and Chambers USA repeatedly recognize Pillsbury’s Outsourcing, Information Technology as among the best globally, and The Legal 500 named Pillsbury as a leader in sourcing.


International Association of Outsourcing Professionals selected Pillsbury as among the “World’s Best Outsourcing Advisors” (2009 – 2017) and Pillsbury partners made BTI’s 2016 Client Service All-Star List for Global Sourcing.


Recipient of the European Outsourcing Association’s award for the Best MultiSourcing Project of the Year for a project that streamlined a client’s global supplier base from 300 to three.

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  • Touted for having “strategy and structure that really facilitates transactions in this space ... and the capacity and resources to deliver on complex transactions.” in Chambers USA client quote.