Awards & Rankings 02.20.17
Service
Ranked among the world’s best outsourcing advisors, Pillsbury is an innovator in architecting IT delivery and sourcing strategies and a leader in helping clients create multibillion-dollar global transformative IT outsourcing programs.
Pillsbury has been at the forefront of the IT Outsourcing industry since its inception as the first law firm in the world to structure an advisory practice for customers of large-scale technology outsourcing arrangements. Since then, we have been helping clients identify, implement and operate the right mix of internal and external IT services to reduce costs, improve quality and responsiveness, strengthen their competitive advantage and enable their business strategies. The majority of our advisory team has served in key corporate IT leadership positions for major multinational corporations. Our advisers have built businesses, re-engineered global operations, driven down costs, managed complex system implementations, designed vendor solutions and negotiated complex and customized outsourcing relationships worldwide. Combining deep IT strategy, operations and outsourcing experience and legal knowledge in the ITO field, we guide companies through the full outsourcing lifecycle, from sourcing strategy formulation and vendor analysis to contract negotiations and implementation.
Ours is the only sourcing advisory firm offering integrated business, legal and technical advice to companies. We advise clients at the leading edge of emerging outsourcing markets and service models, helping them turn the universe of potential IT outsourcing solutions into an optimized portfolio of carefully designed and well-executed outsourcing relationships
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We have developed an innovative IT Delivery Optimization methodology designed to support solution development and decision-making across the entire sourcing life cycle, and we use proven tools and processes to help organizations articulate strategic and operational needs, design transactions, manage relationships, and establish management functions and governance to meet our clients’ short- and long-term goals.
We help clients from diverse industries establish and maintain effective and successful long-term outsourcing relationships; ensuring values and goals are properly aligned, service levels, pricing and metrics are clearly articulated and operational; and regulatory and business risks are assessed and allocated appropriately. Our ITO experience includes:
While we predominately serve customers, we maintain ongoing dialogue with many global IT suppliers to stay abreast of their evolving solution offerings and to maintain an understanding of their strategies, methods and capabilities. This enables us to bring an ideal short list of supplier candidates to our clients as they consider sourcing alternatives.
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Recipient of the European Outsourcing Association’s award for the Best MultiSourcing Project of the Year for a project that streamlined a client’s global supplier base from 300 to three.