Alert 01.07.26
Lessons from a Major Software Sunsetting: Contractual and Post-Contractual Best Practices
Proactive planning and governance from both clients and vendors are essential to manage software sunsetting effectively.
Johanna Lipponen advises clients on a wide range of commercial and technology transactions, with a focus on outsourcings and complex services arrangements.
Johanna advises clients on a variety of commercial agreements, with a focus on technology-related contracts, such as information technology (IT) outsourcing, cloud and software-as-a-service (SaaS) and software licensing, development and maintenance agreements. She also regularly advises clients on professional services arrangements, facilities management agreements, licensing and distribution deals, and telecommunications transactions.
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Johanna is experienced in advising clients on consumer rights matters, marketing and advertising rules, and on intellectual property matters.
In addition, Johanna has a strong background in advising on data protection matters, including compliance, data processing and data sharing agreements, data subjects’ rights and international data transfer issues.
Representative Experience
- Advised a global provider of HR management software and services on the migration of its enterprise resource planning (ERP) system from an on-premises solution to a cloud-based solution.
- Advised a global insurance broker on the outsourcing of its group-wide employee benefits platform to a third-party provider.
- Advised a multinational financial services corporation with a unique data project involving the analysis of global market data licenses.
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- Advised both financial institutions and providers of IT services on EU Digital Operational Resilience Act compliance, including providing client training.
- Represented UK-based international fashion retailers on the procurement of their ERP solutions (on-premises and cloud-based) from leading global providers.
- Advised a large UK-based fashion retailer on the re-platforming of its e-commerce website, including negotiating systems, integration agreements and payment services platform agreements, and providing advice on data protection compliance, advertising and marketing rules and consumer rights matters in relation to the same.
- Provided UK and EU data protection compliance training to multinational clients within the insurance, marketing and fashion retail industries.
- Advised a multinational financial services corporation on data protection compliance, consumer rights matters and supplier arrangements as part of the corporation’s launch on the UK market.
- Negotiated a lease agreement for a global technology and social media company opening an office in the Middle East.
Professional Highlights
- Member of the Society for Computers and Law
- Member of the Finnish-British Chamber of Commerce
- Liveryman of the City of London Solicitors’ Company and Freeman of the City of London
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- Named on the Pro Bono Recognition list for England & Wales (2024 and 2025)
Education
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LL.M., Legal Practice (Solicitors), BPP Law School, 2019
DistinctionLL.B. (Hons), European Legal Studies, University of Westminster, 2018
First Class
Admissions
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England and Wales
Languages
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Swedish
German
Finnish